甚麼是 SMS
What is SMS
簡訊（SMS）是現今十分普遍的溝通管道。 SMS作為低成本高效益的推廣平台，可用於訊息發佈或廣告推廣。此外，SMS也能應用於客戶關係管理，增強企業與客戶的聯繫。
Short messages (SMS) are a very common communication channel today. As a low-cost and high-efficiency promotion platform, SMS can be used for message publishing or advertising promotion. In addition, SMS can also be applied to customer relationship management to enhance the connection between enterprises and customers.
SMS 功能及特點
SMS Functions and Features
SMS 短訊發送範圍廣泛
Wide Coverage of Sending
SMS可發送致香港(+852)、中國大陸(+86)及世界其他國家。 短訊內容支援英文、繁體、簡體中文及其他國家語言 (UTF8)。
Service covers Hong Kong (+852), China (+86) and oversea. Support English, Traditional Chinese, Simplified Chinese and other language (UTF 8).
自助網上短訊發送系統
Self Web-based Platform
登入即用，無需安裝，自訂發送時間，提供發送報告，系統自動提醒戶口結餘。
No installation required. SMS broadcast scheduling. Provide report. Auto-remind of account balance.
輕鬆彙入短訊聯絡
Import Contacts Easily
可直接由Excel xls, xlsx, csv 或txt 檔直接彙入聯絡人，方便記錄、管理、分析數據。
Time is money. Directly import contacts from Excel xls, xlsx, csv or txt files is what you need.
輕鬆查詢SMS短訊傳送結果
Easily query SMS delivery results
我們的系統會即時回報發送狀態，讓你無憂無慮處理SMS 短訊內容！
Our system will report the delivery status in real time, allowing you to deal with SMS text messages worry-free!
嚴守非應邀電子訊息條例
Follow the Unsolicited Electronic Messages Ordinance
免費查找及封鎖拒收訊息號碼，保障客戶以免觸犯法例。
You can have free searching and blocking the Not-to-call Registers.
製定SMS 短訊發送ID
Customized Sender ID
您可自定接收短訊時的來電顯示、號碼或公司英文名稱 (需預先查詢及另外報價)。
Want a different ID? You can access customize Sender ID, number and company name (in English), please contact us for further information!
查詢戶口剩餘金額
Check account balance
短訊系統提供戶口剩餘金額，讓您可以輕鬆控制短訊成本！
The SMS system provides the remaining balance of the account, allowing you to easily control SMS costs!
SMS API 連結
SMS API Integration
我們提供API連接文件，你可以輕易連繫至我們的SMS 平台。
API document would be provided for SMS system. You may use it for connecting your website / e-platform.
MMS 支援
MMS Support
想發送有圖片的SMS，可以發送MMS！我們支援JPG/GIF、無限字數的MMS。吸引收訊人的眼球！
Want to attach an image with SMS? Try MMS, unlimited text content with JPG/GIF eye-catching attachment!
多國發送支援
International SMS support
SMS平台提供國際短訊服務。受不同國家地區限制，請聯絡我們了解更多。
SMS platform supports international SMS. Due to various standard in different regions, please contact us for more information.
甚麼是 MMS
What is MMS
MMS即“Multimedia Messaging Service”，意為多媒體簡訊服務，是當今時代最常用的通訊技術之一。作為SMS簡訊的增強版本，MMS除文字訊息外，還可發送JPG/GIF圖片、音訊、短片等多種多媒體檔案（具體支援類型取決於手機及SIM卡供應商）。 MMS透過豐富文字簡訊的內容形式、強化視覺呈現，讓接收者獲得更深刻的訊息感知體驗。
MMS stands for Multimedia Messaging Service, which is one of the most commonly used communication technologies in today’s era. As an enhanced version of SMS, MMS can send JPG/GIF pictures, audio, short videos and other multimedia files in addition to text messages (the specific supported types depend on the mobile phone and SIM card supplier). MMS allows recipients to gain a deeper information perception experience by enriching the content of text messages and enhancing visual presentatn.
SMS 及 MMS常見問題
SMS & MMS Frequently Asked Questions
比較篇
Comparison
MMS多媒體短訊和SMS簡訊有甚麼不同嗎？
Is there any difference between MMS and SMS?
Is there any difference between MMS and SMS?
MMS可以加上圖片/GIF/影片檔案的推廣長短訊，以及加入emoji符號，而SMS則允許您發送大約 150 字 – 200 字的短消息。
MMS can add promotional text messages with pictures/GIF/video files and add emoji symbols, while SMS allows you to send short messages of approximately 150 – 200 words.
何時適合使用MMS？
When is it appropriate to use MMS?
When is it appropriate to use MMS?
雖然一則MMS會比一則SMS價格高，但由於MMS字數不受限制，如果推廣文案較多的短訊時，使用MMS服務相對比較實惠。留意MMS必須另外登記MMS Sender ID，而需時數天，所以務必在發送日子前向MarketHK查詢及預約。
Although an MMS will be more expensive than an SMS, since the number of words in an MMS is not limited, it is relatively more affordable to use the MMS service if you are promoting text messages with a lot of copy. Please note that MMS must register an MMS Sender ID separately, which takes several days, so be sure to check with MarketHK and make a reservation before the sending date.
SMS及MMS的檔案要求是甚麼？
What are the file requirements for SMS and MMS?
What are the file requirements for SMS and MMS?
SMS: 150 – 200 文字
MMS:
- 圖像為 JPG 格式，動畫為 GIF 格式，並要垂直設計以符合大多數手機和平板電腦的垂直顯示
- 圖像及動畫文件大小不得超過 200 KB
- 圖像的最佳尺寸是 327 像素（高度）和 400 像素（寬度）
- 圖像的分辨率應為 72 像素
- 為提高可讀性，文字內容應少於 400 個字元
SMS: 150 – 200 text
MMS:
- Images should be in JPG format, animations should be in GIF format, and designed vertically to match the vertical display of most phones and tablets
- Image and animation file size must not exceed 200 KB
- The optimal size for the image is 327 pixels (height) and 400 pixels (width)
- Image resolution should be 72 pixels
- To improve readability, text content should be less than 400 characters
收發篇
Send and receive
發送短訊需要多少時間？
How long does it take to send a text message?
How long does it take to send a text message?
系統發送短訊的速度接短訊數目為而定，10–20 個短訊約需要1 秒處理。請注意，接收者確實的接收時間需視乎電訊商的網絡質素及當時的訊息擠塞情況。
It depends on the amount of SMS. On average the delivery time for 10-20 SMS is a second. The actual delivery time will be affected by the network.
短訊可以發送到香港以外嗎？
Can SMS messages be sent outside Hong Kong?
Can SMS messages be sent outside Hong Kong?
客戶只需選擇自定義發送號碼計劃便可發送到內地、澳門及其他海外國家。不同地區的收費詳情可聯絡我們的銷售人員。
Customers can choose different plans to send SMS to Mainland, Macau and other overseas countries. Please contact our salespersons for more information of pricing.
怎樣發送一個短訊給多個不同的收訊人？
How to send a text message to multiple recipients?
How to send a text message to multiple recipients?
客戶只需上載Excel檔案，便可以進行大規模批量發送。
You can upload an Excel file of the receivers list and send SMS to them at once easily.
為何短訊已發出，但收訊人沒有收到？
Why has the SMS been sent but the recipient not received it?
Why has the SMS been sent but the recipient not received it?
若收訊人號碼己經停用、手機已關或短訊匣已滿等等，都會影響傳送時間及結果。一般而言，如遇上以上情況，電訊商會在同一天內重新發送問題短訊。
People may not able to receive the SMS if they stopped using that phone number, the phone is switched off or the SMS box is full.
一次可以發送多少個訊息？
How many messages can I send at one time?
How many messages can I send at one time?
訊息的數量並沒有限制，但發送速度可能會受到影響。
You can send as many SMS as you like but the more numbers the longer it may take.
功能篇
Function
你們提供基於位置 (Location Based Service) 的服務嗎？
Do you provide location based services?
Do you provide location based services?
我們提供區域短訊服務，客戶可以選擇發送一個或多個地區，更可選擇性別、年齡、香港用戶或訪港旅客選項。發送期間只需符合利件手機用家在選擇地區停留15分鐘便會接受訊息。
Yes. Customers can select more than a region for SMS delivery. They can also choose the gender, age, nationality and other features of the receiver. The mobile phone users who fulfilled the requirement will receive the SMS when they stay in that region for more than 15 minutes.
是否支援「特長短訊」？
Does it support "Extra Long SMS"?
Does it support "Extra Long SMS"?
我們支援「特長短訊」，計算方式為：
英文SMS: 一個短訊:160個英文字母; 兩個短訊: 160+146個英文字母; 三個或更多短訊: 160+146+153*n個英文字母
中文SMS: 一個短訊: 70個中文字; 兩個短訊: 70+64個中文字; 三個或更多短訊: 70+64+67*n個中文字
Yes, we support ‘Long SMS’ with the following rules:
For English SMS: 1 unit: 160 English character, 2 units: 160+146 English character, 3 or more units: 160+146+153*n English character
For Chinese SMS: 1 unit: 70 Chinese character, 2 units: 70+64 Chinese character, 3 or more units: 70+64+67*n Chinese character
短訊顯示名稱的格式有什麼限制？
Are there any restrictions on the format of the name displayed in SMS?
Are there any restrictions on the format of the name displayed in SMS?
名稱不可超過11個英文字。
The ID must be within 11 English characters.
除英文以外，可以用其他語言發出短訊嗎？
Can I send SMS in languages other than English?
Can I send SMS in languages other than English?
我們系統支援繁體中文、簡體中文及英文內容發送。
We support Traditional Chinese, Simplified Chinese and English content only.